By Stephen
Gandel
Robert Tucker,
executive vice president of T&M Protection Resources, doesn't only
want to ensure his client's safety, he also wants to hold their
hands and lead them around town.
Besides providing
traditional bodyguard services, T&M will act as chauffeur, make
restaurant and hotel reservations, and even check out banquet halls
for the closest bathroom to client's seat.
"There are
a growing number of visiting executives to New York who want a similar
level of security services traditionally reserved for dignitaries,"
says Mr. Tucker, who purchased T&M last year from founder Robert
Trotta, a retired cop who still works for the firm.
Expansion
Bid
A safer
city has meant harder times for security companies - growth in guards
has slowed to about 5% a year, according to Mark Lerner, president
of Manhattan-based Epic Security Corp.
Demand for
personal security is growing more rapidly. A rising economy and,
more important, a buoyant stock market have boosted the number of
individuals able to afford high-end security. New bodyguard revenue
helped double T&M's sales in 1999.
The company
had estimated revenue of $10 million to $15 million last year.
Where's
the niche?
Industry observers, though, believe the number of individuals and
corporations that want high-end bodyguard services in Manhattan
is still very small. And in the market for bodyguards, T&M will
have to compete with much larger rivals.
Since buying
the company, Mr. Tucker, who was a special assistant to the Queens
district attorney, has added services such as bomb detection and
executive protection.
"He scouts
out event locations as if they were political functions," says Richard
Fields, an investment banker who hires T&M for business leaders
and politicians visiting the city. "His service is completely unique."